Introduction

If you are going to build a web site, you firstly need to apply a domain name and hosting plan which allow people to browse your web site in internet through your domain name. It is important to get a meaning domain name which can reflect the purpose of your web site or represent your band name, then, it is easier for people to remember your web site.

Namecheap.com VS Hostgator.com

I used to maintain my domain in hostgator.com before, and I was happy with it. However, recently, the service quality of hostgator.com was spiralling downwards. Especially, in year 2014, it has a bad record which year 2014 was a tumultuous year for HostGator users. The network experience some more very serious DDOS attacks by various groups costing their clients MILLIONS of dollars in business. Some of these outages were hours, some were even over a day in length. When many of their dedicated hosting clients (paying upwards of $400 per month to host their WordPress websites) said they had enough and were jumping ship, Hostgator had nothing to offer in response other than “attacks happen”.

Here is just one of their Facebook announcements about their service levels not being up to par (and this one post had over 150 comments of people livid about the service they were receiving from Hostgator).

People were jumping ship left and right, I was one of them (with the few remaining sites I had on their service)…and they continue to jump ship.   And those that didn’t, were really struggling and totally shocked with the level of support they were receiving.  Here is just one of the examples:

Someone with a webstore that was completely down and Hostgator was totally unable to offer them any level of educated or helpful assistance.

The first issue here is their service going down.  The second issue, is once the service isn’t working and I am losing money as a customer is NOT being able to get a proper level of help to put my mind at ease.  #fail.

Introduction of Namecheap.com

Recently, I found another domain and hosting provider called namecheap.com, which provides much better service quality and feature than hostgator.com and also the cost of namecheap.com is cheaper than hostgator.com. You can see from the banner ad below that its domain cost is just $3.98 per year, and its VPN hosting cost is just $16.95/mon.

The comparison of basic hosting plan for a single domain is as below, which namecheap.com is still the lowest cost provider.

• NameCheap $3.48 per month
• HostGator $3.96 per month
• BlueHost $4.95 per month
• GoDaddy $7.99/month

My Happy Experience on Namecheap.com Service Support

I registered a wrong domain name in Namecheap.com before. According to the Clause 10 of the Registration Agreement in Namecheap, all domain name registrations are final and non-refundable. However, the Namecheap support guy still provided me an exception to cancel my registration of wrong domain and issued me a refund, which they could ignore my request but they did not. Hence, I was highly appreciate their service.

Recommendation of Namecheap.com Service

I highly recommend Namecheap.com Service. If you want to try namecheap.com service, you can click its link <<HERE>>.